Privacy Policy

Last Updated: February 27, 2026

Craftsworth Construction ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website craftsworthconstruction.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Fill out our contact form
• Call or email us directly
• Request a quote or consultation
• Subscribe to our newsletter (if applicable)
• Submit testimonials or reviews

This information may include:

• Contact Information: Name, email address, phone number, mailing address
• Project Information: Project type, location, budget, timeline, preferences
• Communication Records: Messages, questions, and correspondence with our team

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Location Data: Approximate geographic location based on IP address
• Cookies and Tracking Technologies: See "Cookies" section below

2. How We Use Your Information

We use the information we collect to:

• Provide Services: Respond to inquiries, provide quotes, schedule consultations, complete projects
• Improve Our Website: Analyze how visitors use our site to improve content, navigation, and user experience
• Marketing Communications: Send updates about our services, promotions, and industry news (only with your consent)
• Legal Compliance: Comply with applicable laws, regulations, and legal processes
• Business Operations: Maintain records, conduct analytics, prevent fraud, ensure security

3. Google Analytics

We use Google Analytics 4 to understand how visitors interact with our website. Google Analytics collects information such as:

• Pages you visit and time spent on each page
• How you arrived at our site (search engine, social media, direct link)
• Your approximate location (city/region level)
• Device type and browser used
• Actions taken on our site (clicks, scrolling, form interactions)

Google Analytics uses cookies to track this information. The data collected is anonymized and aggregated — we cannot identify individual visitors.

Opt-Out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

For more information on how Google uses data, visit Google's Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. A cookie is a small data file stored on your device.

Types of Cookies We Use:

• Essential Cookies: Required for the website to function properly (e.g., security, navigation)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Preference Cookies: Remember your settings and preferences

Managing Cookies: Most web browsers allow you to control cookies through settings. You can set your browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect website functionality.

5. How We Share Your Information

We do NOT sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist with business operations (e.g., email services, website hosting, analytics) under strict confidentiality agreements
• Business Partners: Suppliers, subcontractors, or manufacturers involved in completing your project (only information necessary for the project)
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets (your information would transfer to the new entity)

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL Encryption: All data transmitted through our website is encrypted using HTTPS/SSL
• Secure Servers: Your information is stored on secure servers with restricted access
• Access Controls: Only authorized personnel can access personal information
• Regular Security Audits: We regularly review and update our security practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Contact Form Submissions: Retained for up to 3 years or until you request deletion
• Project Records: Retained for 7 years for warranty, legal, and tax purposes
• Analytics Data: Retained according to Google Analytics settings (typically 14-26 months)
• Email Communications: Retained until you unsubscribe or request deletion

8. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing emails or opt out of analytics tracking
• Portability: Request your data in a portable format
• Object: Object to certain processing of your information

To exercise any of these rights, please contact us using the information below.

9. Third-Party Websites

Our website may contain links to third-party websites (e.g., supplier websites, social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information (subject to exceptions)
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

14. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

This Privacy Policy is designed to comply with applicable privacy laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Pennsylvania state laws. It applies to residents of all U.S. states and international visitors.